Streamline
Your Operations with Business Process Automation Services

At FlatworldEdge, we automate your business processes for enhanced efficiency, cost savings, and accelerated growth.

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Transform Your Operations with Comprehensive Business Process Automation Services

Consulting and Strategy

Strategic Guidance for Your Business Process Automation Journey

  • Collaborate with our experts to strategize your digital transformation and improve collaboration within your organization.
  • Align our automation services with your specific business goals.
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Workflow Automation Consulting

Streamline Operations with Expert Workflow Automation Consulting

  • Consult with our professionals to optimize and automate your workflows effectively.
  • Identify opportunities for workflow enhancements and implement solutions tailored to your business needs.
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Business Process Management Consulting

Optimize Efficiency with Business Process Management Consulting

  • Enhance your business processes with our consulting services, identifying areas for improvement and implementing robust solutions.
  • Strategize and implement business process management techniques for seamless operations.
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Cognitive Automation Services

Elevate Productivity with Cognitive Automation Solutions

  • Automate intricate processes like customer support, fraud detection, and data analysis without human intervention.
  • Expand your value chain with leaner, faster, and more efficient processes using our cognitive automation services.
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Automation Support & Maintenance

Ensure Long-Term Success with Automation Support & Maintenance

  • Optimize your automation solutions with our robotic process automation (RPA) managed services.
  • Benefit from monitoring, maintenance, and support to reduce downtime and enhance productivity.
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Robotic Process Automation Services

Boost Efficiency with Robotic Process Automation Solutions

  • Focus on high-value outcomes as our RPA solutions lower costs, increase production, and reduce errors.
  • Leverage our expertise in Robotic Process Automation to automate laborious tasks and gain critical business insights.
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Customer Support Automation

Elevate Your Customer Experience with Specialized Customer Support Automation Consulting

  • Engage with our expert consultants to streamline and automate your customer support operations, enhancing efficiency and customer satisfaction.
  • Uncover potential areas for customer service enhancement and deploy custom automation solutions that are uniquely tailored to your business requirements.
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outsourcing

Unlock Efficiency and Innovation with Business Process Automation Services

As business process automation experts, we analyze your current workflows and identify areas for automation. We improve process visibility and accountability, which otherwise often lead to bottlenecks for businesses.

At FlatworldEdge, we tailor automation solutions to your needs, ensuring a seamless transition from manual to automated processes. We specialize in providing comprehensive business process automation consulting services and business process management consulting designed to tackle your operational challenges and bring about significant time and cost savings.

Empower Your Business with Our Automation Services

Process Efficiency

We identify and automate processes to enhance productivity and efficiency across various business verticals.

Cost-Effective Workflow Automation Services

We help you save on manual labor costs and reduce errors by automating repetitive tasks while focusing on core competencies.

Increased Accuracy

The team minimizes errors associated with manual processes, ensuring data accuracy and reliability.

CX Transformation

Our team improves the customer experience by delivering quicker and more reliable services through workflow automation services.

Data Management

We help you manage and analyze large data volumes effectively for better decision-making, governance, and insights.

Competitive Advantage

Our team of experts helps you gain a competitive edge by enhancing efficiency, reducing costs, and delivering superior experiences through automated solutions.

Industries

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Mortgage

Transform your mortgage processes with our automation solutions to enhance efficiency and accuracy.

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Insurance

Streamline insurance operations and improve customer experiences with our advanced automation services.

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Healthcare

Elevate healthcare processes, ensuring precision and effectiveness through our specialized automation services.

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Email

Automates email marketing, customer communications, and workflow notifications. AI-driven segmentation and scheduling enhance engagement.

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Discover FlatworldEdge's Achievements and Success Stories in Business Process Automation

See our notable achievements in providing automation services with real success stories, demonstrating how we've tackled challenges and delivered tailored solutions for our clients.

Trust Factor

A track record of quality and expertise:

  • Proven expertise in business process automation
  • A track record of successfully delivering solutions worldwide
  • ISO 9001:2008 certification
  • CMMI Level 3 certification
  • Intricate knowledge of regulations across all regions
  • Compliant procedures and workflows throughout the implementation lifecycle
  • A team of 350+ skilled developers
  • Over 600 successfully completed projects

Industries We Serve

Manufacturing

Increase production efficiency and reduce downtime with our industrial automation and process control systems. We offer engineering solutions that integrate seamlessly with existing systems, improving supply chain management and inventory control.

Finance and Banking

Optimize transaction processing, compliance reporting, and risk management with our automation outsourcing services. We implement robotic process automation (RPA) and artificial intelligence (AI) to reduce manual workloads and improve accuracy.

Logistics and Transportation

Improve fleet management, route optimization, and delivery tracking with advanced automation strategies. Our machine learning (ML) algorithms and control systems enhance operational efficiency and reduce costs.

Retail and E-commerce

Streamline order processing, inventory management, and customer service using intelligent automation and digital workforce platforms. Our services help retailers respond quickly to market changes and customer demands.

Our Technology Stack

We employ a comprehensive and advanced technology stack to deliver exceptional business process automation services. Our expertise spans a wide range of cutting-edge tools, platforms, and programming languages that enable us to create robust and scalable automation solutions tailored to your specific needs.

  • Robotic Process Automation (RPA) Platforms: We leverage industry-leading RPA tools such as UiPath, Automation Anywhere, and Blue Prism to automate repetitive tasks, enhance efficiency, and integrate seamlessly with your existing systems.
  • Artificial Intelligence (AI) and Machine Learning (ML): Our team utilizes AI and ML frameworks like TensorFlow, PyTorch, and scikit-learn to develop intelligent automation solutions that can learn and adapt over time, improving decision-making processes and predictive analytics.
  • Workflow Automation Tools: We implement powerful workflow platforms like Microsoft Power Automate, Appian, and Nintex to streamline business processes, enhance collaboration, and reduce operational bottlenecks.
  • Programming Languages and Scripting: Our developers are proficient in languages such as Python, Java, C#, JavaScript, and SQL, allowing us to build custom automation scripts, develop applications, and manage databases effectively.
  • Integration and Middleware: We use integration tools like MuleSoft Anypoint Platform, Dell Boomi, and Apache Camel to connect disparate systems, ensuring smooth data flow and communication across your enterprise applications.
  • Cloud Platforms and Services: Leveraging cloud technologies from Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), we deploy scalable, secure, and high-performance automation solutions that can grow with your business.
  • Database Management Systems: Utilizing MySQL, Microsoft SQL Server, Oracle Database, and MongoDB, we ensure efficient data storage, retrieval, and management for your automation projects.
  • Data Analytics and Visualization: We incorporate tools like Power BI, Tableau, and Elastic Stack (ELK Stack) to provide insightful analytics, real-time monitoring, and visualization capabilities within your automated processes.
  • Security Protocols and Compliance: We prioritize security by implementing protocols such as SSL/TLS encryption, OAuth 2.0, SAML, and adherence to compliance standards like GDPR, HIPAA, and ISO 27001 to protect your data and ensure regulatory compliance.
  • DevOps and Version Control: Our development process is streamlined using Git, GitHub, GitLab, and CI/CD pipelines with tools like Jenkins and Azure DevOps, ensuring rapid deployment and continuous integration.
  • Testing and Quality Assurance: We employ testing frameworks such as Selenium, JUnit, Postman, and Apache JMeter to conduct rigorous testing, ensuring the reliability, performance, and scalability of our automation solutions.
  • Containerization and Orchestration: Using Docker and Kubernetes, we package applications for consistent deployment and manage containerized workloads, enhancing portability and efficiency.
  • API Development and Integration: We design and integrate RESTful APIs and GraphQL services to enable seamless interaction between software components and third-party services.

By harnessing this diverse and sophisticated technology stack, we deliver business process automation services that are not only efficient but also robust, secure, and adaptable. Our technical proficiency ensures that we can meet the complex demands of modern businesses, driving your digital transformation and giving you a competitive edge in the market.

Security Protocols

Security is paramount in every solution we build. We implement robust security protocols at every stage of the automation process to protect your data and operations:

  • Data Encryption: We use advanced encryption standards to secure data at rest and in transit, ensuring that your information remains confidential and secure from unauthorized access.
  • Regular Audits: Our security teams conduct regular audits and compliance checks to ensure that our solutions meet industry standards and regulatory requirements.
  • Access Controls: We implement stringent access controls and authentication measures to ensure that only authorized personnel can access sensitive systems and data.
  • Continuous Monitoring: Our systems are monitored continuously to detect and respond to security threats in real time, safeguarding your business from potential vulnerabilities.

Ownership and Intellectual Property

Upon completion of the automation project, full ownership of the source code and all associated documentation is transferred to you. This ensures that you have complete control over the technology and can modify or extend it as needed to meet future requirements.

  • Tailored Licensing: We provide flexible licensing options that fit your business model, allowing you to maximize the value of your investment.
  • Documentation and Training: Comprehensive documentation and training materials are provided to ensure that your team can maintain and enhance the system as needed.
  • Post-Deployment Support: We offer optional ongoing support and updates to keep your system current with the latest technological advancements and security updates.

Flexible Pricing Models & Engagement Options

Choose the engagement model that best suits your business needs and budget.

Time & Material Model

Best for: Projects with evolving requirements and flexible scope

  • Hourly rates based on expertise level
  • Transparent billing for actual time spent
  • Weekly/Monthly billing cycles
  • Flexible team scaling
  • Minimum engagement: 80 hours/month
Benefits:
  • Pay only for actual work done
  • Easily adjust team size and composition
  • Maximum flexibility for changing requirements
Fixed Price Model

Best for: Well-defined projects with clear requirements

  • One-time cost based on project scope
  • Milestone-based payments
  • Detailed project roadmap
  • Clear deliverables and timelines
Benefits:
  • Predictable budget
  • Defined timeline
  • Risk-free pricing
  • No hidden costs
Dedicated Team Model

Best for: Long-term automation initiatives

  • Monthly retainer
  • Dedicated team of automation experts
  • Full-time resource allocation
  • Minimum commitment: 3 months
Benefits:
  • Consistent team availability
  • Deep understanding of your business
  • Cost-effective for long-term projects
  • Priority support
Hybrid Model

Best for: Complex projects with both fixed and variable components

  • Combination of fixed price and T&M
  • Flexible resource allocation
  • Custom pricing structure
  • Adaptable engagement terms
Benefits:
  • Best of both worlds
  • Balanced risk sharing
  • Optimal resource utilization
Engagement Options
  • POC (Proof of Concept): 2-4 weeks, fixed price, test feasibility, and define success metrics.
  • Pilot Program: 1-3 months, limited implementation, and validate automation benefits.
  • Enterprise Implementation: 6+ months, full-scale automation, custom pricing, and comprehensive delivery.
Value-Added Services Included:
  • Free initial consultation
  • ROI analysis
  • 24/7 support
  • Monthly performance reports
  • Knowledge transfer sessions
  • Post-implementation support
Optional Add-ons:
  • Emergency support packages
  • Advanced analytics dashboard
  • Custom integration development
  • Extended maintenance plans
  • Training programs
  • Compliance documentation

Get Started

  • 🗓️ Schedule a Free Consultation
  • 📋 Receive a Customized Proposal
  • ⚙️ Choose Your Engagement Model
  • 🚀 Begin Your Automation Journey
Get Started Now

This pricing section provides transparency while maintaining flexibility for customization. The various models cater to different business needs and project scales, while the engagement options offer clear starting points for different levels of commitment. The inclusion of value-added services and optional add-ons allows for customization based on specific client needs.

FAQs

Business process automation services involve using technology to automate repetitive and manual tasks within your business processes. This improves efficiency, reduces errors, and allows your team to focus on strategic initiatives.
By outsourcing automation services, you gain access to specialized expertise and advanced technologies without the overhead of developing them in-house. This leads to cost savings, faster implementation, and improved operational performance.
Intelligent automation combines AI, ML, and RPA to create systems that can learn and adapt over time. This allows for more sophisticated automation of complex tasks that previously required human intervention.
Yes, you will retain full ownership of all the source code and assets related to the automation solutions we develop for you. This ensures you have complete control over your systems.
We prioritize data security by implementing robust encryption, secure authentication protocols, and regular security assessments. Our practices comply with industry regulations to safeguard your information throughout the automation process.

Begin Your Journey Towards Optimized Business Processes with Our Expert Automation Services

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